Donaldson Education Terms & Privacy


  1. Terms of Service
  2. Privacy Policy

Terms of Service:

The following terms and conditions govern all use of the website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by Donaldson Educational Services LLC (“Donaldson”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Donaldson’s Privacy Policy) and procedures that may be published from time to time on this Site by Donaldson (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Donaldson, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

  1. Your Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Donaldson may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Donaldson liability. You must immediately notify Donaldson of any unauthorized uses of your blog, your account or any other breaches of security. Donaldson will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
  2. Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
    • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
    • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
    • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
    • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
    • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
    • the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
    • your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
    • your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog’s URL or name is not the name of a person other than yourself or company other than your own; and
    • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Donaldson or otherwise.

    By submitting Content to Donaldson for inclusion on your Website, you grant Donaldson a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Donaldson will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

    Without limiting any of those representations or warranties, Donaldson has the right (though not the obligation) to, in Donaldson’s sole discretion (i) refuse or remove any content that, in Donaldson’s reasonable opinion, violates any Donaldson policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Donaldson’s sole discretion. Donaldson will have no obligation to provide a refund of any amounts previously paid.

  3. Payment and Renewal.
    • General Terms.
      By selecting a product or service, you agree to pay Donaldson the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
    • Automatic Renewal.
      Unless you notify Donaldson before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to Donaldson in writing.
  4. Services.
    • Fees; Payment. By signing up for a Services account you agree to pay Donaldson the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Donaldson reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at anytime on thirty (30) days written notice to Donaldson.
    • Support. If your service includes access to priority email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Donaldson to respond within one business day) concerning the use of the VIP Services. “Priority” means that support takes priority over support for users of the standard or free services. All support will be provided in accordance with Donaldson standard services practices, procedures and policies.
  5. Responsibility of Website Visitors. Donaldson has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. By operating the Website, Donaldson does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Donaldson disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
  6. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which links, and that link to Donaldson does not have any control over those non-Donaldson websites and webpages, and is not responsible for their contents or their use. By linking to a non-Donaldson website or webpage, Donaldson does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Donaldson disclaims any responsibility for any harm resulting from your use of non-Donaldson websites and webpages.
  7. Copyright Infringement and DMCA Policy. As Donaldson asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by violates your copyright, you are encouraged to notify Donaldson in accordance with Donaldson’s Digital Millennium Copyright Act (“DMCA”) Policy. Donaldson will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Donaldson will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Donaldson or others. In the case of such termination, Donaldson will have no obligation to provide a refund of any amounts previously paid to Donaldson.
  8. Intellectual Property. This Agreement does not transfer from Donaldson to you any Donaldson or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Donaldson. Donaldson,, the logo, and all other trademarks, service marks, graphics and logos used in connection with, or the Website are trademarks or registered trademarks of Donaldson or Donaldson’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Donaldson or third-party trademarks.
  9. Advertisements. Donaldson reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
  10. Attribution. Donaldson reserves the right to display attribution links such as ‘Blog at,’ theme author, and font attribution in your blog footer or toolbar.
  11. Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner’s terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
  12. Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers (“ICANN”), including their Registration Rights and Responsibilities.
  13. Changes. Donaldson reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Donaldson may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
  14. Termination. Donaldson may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Donaldson if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Donaldson’s notice to you thereof; provided that, Donaldson can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  15. Disclaimer of Warranties. The Website is provided “as is”. Donaldson and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Donaldson nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
  16. Limitation of Liability. In no event will Donaldson, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Donaldson under this agreement during the twelve (12) month period prior to the cause of action. Donaldson shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
  17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Donaldson Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
  18. Indemnification. You agree to indemnify and hold harmless Donaldson, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
  19. Miscellaneous. This Agreement constitutes the entire agreement between Donaldson and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Donaldson, or by the posting by Donaldson of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the State of Louisiana, USA, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Jefferson Parish, Louisiana. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Jefferson Parish, Louisiana, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Donaldson may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

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Privacy Policy:

Donaldson Educational Services LLC (“Donaldson“) operates and may operate other websites. It is Donaldson’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Donaldson collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Donaldson’s purpose in collecting non-personally identifying information is to better understand how Donaldson’s visitors use its website. From time to time, Donaldson may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Donaldson also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. Donaldson only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Donaldson’s websites choose to interact with Donaldson in ways that require Donaldson to gather personally-identifying information. The amount and type of information that Donaldson gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to provide a username and email address. Those who engage in transactions with Donaldson are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Donaldson collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Donaldson. Donaldson does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Donaldson may collect statistics about the behavior of visitors to its websites. Donaldson may display this information publicly or provide it to others. However, Donaldson does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Donaldson discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Donaldson’s behalf or to provide services available at Donaldson’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Donaldson’s websites, you consent to the transfer of such information to them. Donaldson will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Donaldson discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Donaldson believes in good faith that disclosure is reasonably necessary to protect the property or rights of Donaldson, third parties or the public at large. If you are a registered user of an Donaldson website and have supplied your email address, Donaldson may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Donaldson and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Donaldson takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Donaldson uses cookies to help Donaldson identify and track visitors, their usage of Donaldson website, and their website access preferences. Donaldson visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Donaldson’s websites, with the drawback that certain features of Donaldson’s websites may not function properly without the aid of cookies.

Business Transfers

If Donaldson, or substantially all of its assets, were acquired, or in the unlikely event that Donaldson goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Donaldson may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Donaldson and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Donaldson may change its Privacy Policy from time to time, and in Donaldson’s sole discretion. Donaldson encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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Trial Subscriptions and Refund Policy Details

The Student understands that once registration is complete and/or a course is accessed tuition is considered non-refundable for any reason. If a student decides not to continue with the course, no partial credit can be offered for trial or any other subscriptions including paid tuition. If available, trial subscriptions must be upgraded to a full tuition account to graduate or receive any official certificates of completion from the School. Once any course has been accessed, and/or work completed, tuition is non-refundable in whole or in part. Credits earned during the admission period cannot be transferred if a student chooses to discontinue the course other than final completion of the course in its entirety.

Tuition for this course is as advertised and may change without notice. The only way to guarantee access at a particular price is to register at that time.

Extensions are available as per normal policy available to all students at any time. Pricing for extensions may change at any time. “Free trials, trials, demos,” and other similar products cannot be extended past the access period enrolled.  Students can only extend their course through the office.  DO NOT simply re-register for your course through the website as it will not grant you access to your current account.

Refund Policy Continued

The Student understands that prior to starting class tuition is fully refundable for full-priced tuition courses provided the student notifies the office at least 48 hours in advance of the scheduled start of the class in writing. Discounted courses such as “Holiday Specials” and “Spring/Summer Specials” or any tuition which was purchased using an online voucher or coupon code are nonrefundable for any reason. Once the class has started, all tuition is considered non- refundable and not transferable for any reason.

NSF Checks and Credit Card Chargebacks

All checks returned uncollectable for any reason will be charged a $25.00 NSF fee. Uncollected checks after reasonable time allowed for the writer to make good, will be turned over to the proper legal authorities for collection and all expenses associated with the same will be paid by the student before a certificate is issued. Any credit card chargebacks for any amount initiated by a student will carry the same fees as above, and students who have any tuition funds unpaid for either reason (NSF check or chargeback) will have their course access immediately suspended until the situation is resolved. Resolution can only include the outstanding tuition plus chargeback fees being remitted to the School. A credit card chargeback resolved against the School will result in the student continuing to be suspended from any and all course access unless or until all fees due are paid to School.

Once a student has purchased and received any books, videos, audio materials, DVDs, or other physical study materials these materials are not returnable and nonrefundable.  If you are unable to attend an in-class course that has been purchased, and you do not request a refund within 24 hours of the course start date and time, we may charge an administrative fee to be deducted from the amount refunded.

The student will be required to complete all tests, including the final exam, on the Internet to receive credit for a course.

For any classes described as “virtual”, “live stream”, “synchronous”, “webinar” or any other delivery type tuition is considered non-refundable and non-transferable for any reason. A refund of tuition paid in advance can only be issued if the student notifies the office of intent to withdraw at least 48 hours prior the scheduled start time of the class session. If the student wishes to withdraw without 48-hour prior notice all tuition paid is considered non-refundable and the student will have no claims to returns of tuition paid in any amount for any reason whatsoever.

Donaldson Collection of Contact Information

Donaldson will never sell or distribute your contact information to any third party. Your customer information is safe and keeping it that way is our priority. Any customer contact information, past or present, will be used solely for the purpose of Donaldson Educational Services and its affiliated companies or brands. Certain partners that you may have a prior relationship with or other engagement may have access to limited information on an agreed upon basis, however, complete lists of customers/students and contact information will never be shared by the School to any third party as a manner of policy.

Student/Customer Agreement

Due to the nature of Donaldson’s services, any customer or student who registers for or attends any Donaldson class for any purpose agrees to allow Donaldson to contact that customer directly by any method the school deems necessary. Such contact mediums include, but are not limited to: email, phone, direct mail, SMS (text) messaging, social media, and any other mediums deemed sufficient or necessary. By submitting customer or student information to the school the customer agrees to “opt-in” to any and all Donaldson communications.

Donaldson Educational Services General Agreement

If any contact information is submitted by any method to Donaldson Educational Services it is agreed by the submitting party that this information is to be used for communication between the party and Donaldson. Students, customers, and other parties understand that at any time they will always have the option to “opt-out” of further Donaldson communications. By creating an account on our website you hereby agree to receive regular communications from Donaldson including special offers or promotions unless the “opt-out” provision is selected.

Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

Donaldson Educational Services, LLC (“Donaldson Education”) has put in place preventative measures to reduce the spread of COVID-19; however, Donaldson Education cannot guarantee that you will not become infected with COVID-19. Further, attending an in-person program could increase your risk of contracting COVID-19.
Should you have any concerns regarding the safety of enrolling in and attending an in-person program, please do not hesitate to contact a Donaldson Education employee to discuss what online program options we have available.

By signing this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by attending an in-person program and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 at Donaldson Education may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Donaldson Education employees, contractors, and students and their families.

I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with my attendance at any one or all of the Donaldson Education facilities. On my behalf, I hereby release, covenant not to sue, discharge, and hold harmless Donaldson Education, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Donaldson Education, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any Donaldson Education program.


For questions regarding Donaldson’s privacy policy, please direct your inquiry to email at