Just like you, we here at Donaldson are closely monitoring the rapidly changing climate surrounding COVID-19. A superior customer experience is at the core of our mission, and the health and safety of our customers and staff are of course essential to meeting that goal.
By now you are likely already aware that many colleges and universities are moving students online temporarily. Furthermore, in some areas we serve, announcements are rolling in by the hour about closures and other temporary measures.
As you may know, Donaldson is a private institution therefore we must make decisions for our customers and staff independently of other academic bodies. What we want, is what you want, which is the best possible outcome for you in terms of education and safety.
Fortunately, at our core a great abundance of our training programs are already conducted online. In addition, many of our live classroom courses already include online components for your convenience.
Donaldson is the leader in our category in terms of state of the art streaming platforms that have the ability to bring the classroom to you. We think it is time to greatly expand those offerings if needed, so that your educational journey is interrupted as little as possible.
At this time we are working through a comprehensive plan to address all live classroom courses that are scheduled in the coming weeks. This includes all campus locations, and all pre-license, post-license and continuing education programs.
We believe that flexibility is one of our strengths, and if you are registered for or are a current student in a live classroom course we will communicate any changes to you directly.
Please bookmark this email and look for future information as it comes available. In addition, we are maintaining customer support via email at email@example.com and we still have representatives on the phone during office hours at 504-456-1785.
In the midst of these uncertain times, we are here to help.
Chris Donaldson, CEO
March 16, 2020
Real Estate 101 in Baton Rouge and Life & Health Insurance in Metairie have been POSTPONED.
As of March 16, all on-campus classes and related activities are suspended until at least April 3rd. Donaldson facilities are closed to non-essential personnel, but the office remains open to continue customer support and all office activities.
PSI Exams has closed testing centers in many testing areas until April 13th. Please click here for the latest from PSI.
July 2, 2020
In order to best protect our community, any on-site activities will include the following safety precautions:
- Students and staff will be required to wear face coverings
- Social distancing protocols have been established including limited capacity
- Temperature checks for all students, customers, and staff
- Any on-campus students are required to sign a waiver before entry
- Course schedules and staff availability may include altered routines as necessary
Campus Updates as of July 2
On-Campus courses will resume on a limited basis in Metairie beginning July 6 as well as Baton Rouge beginning July 11. Mandeville, Lafayette and Bossier City remain closed until at least August 1st at this time. All courses will continue to utilize a blended approach which may include some class meetings being held virtually. All classroom courses will contain full access to the online equivalent when available to ensure completion is not interrupted by cany changes to governmental guidance or related safety precautions.
As always, the safety of our students, customers, and staff is our top priority. Our school-based plans will be fluid and routinely adjusted to reflect updated national, state, and local guidance. We understand that you may have questions about how these changes affect the program that you wish to attend, so please feel free to continue to reach out to our staff anytime you need more information.